Buses
There are bus lines around to and from the Hotel Zone. Fares are reasonable, about $6.50 pesos per person.
Got a complaint?
If you have a problem or a complaint about Cancun or the service you have received, the following agencies will be of help:
- Consumer Protection Agency (Procuraduría del Consumidor-PROFECO): Open Mon.-Fri., 8:30 a.m. - 3 p.m. Ave. Cobá 9 & 11, 2nd. floor, Downtown. Tel.: (998) 884-2634, (998) 884-2701; Fax: (998) 884-2744.
- State Tourism Office Information Center (Secretaría de Turismo, Centro de Información): Open: Mon. - Fri., 9 a.m. - 6 p.m. Ave. Yaxchilan SM 17 M 2 Lt 6, Downtown. Tel.: (998) 881-9000, Tel.: 881-9020
Gratuites
The average tip for servers is between 10% and 15%, depending on the service. House-keeping staff get a couple of dollars a day, depending on how much they have to do, the size of the room, suite, condominium, etc. Bell-boys and skycaps at the airport can expect from $1 to $2 U.S. per bag.
Taxi Rates
Fares are approximate, check with the driver before getting on; prices are in pesos. Taxis abound in Cancun, and although fares may vary, here is a list of what to expect:
- Around Downtown (minimum)
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$22 |
| Downtown to Airport (minimum) |
$140 - 180 |
- From the Cancun Downtown area to the Hotel Zone
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| Hotel Zone to Airport (minimum). |
$180 - 280 |
| Zone A (Downtown - Club Internacional hotel) |
$70 |
| Zone B (Casa Maya hotel - Presidente Intercontinental hotel) |
$80 |
| Zone C (Ambiance Villas hotel - Barceló TucanCun Beach hotel) |
$110 |
| Zone D (Kukulkan Plaza - El Rey Archaeological Zone) |
$120 |
| Zone E (Hilton Cancun hotel - Club Med hotel) |
$180 |
| Zone F (Wet´n Wild water park - Fonatur sculpture) |
$200 |
| Service per hour |
$140 |
- Radio Taxi: (998) 840-0651 (Surcharges apply, please inquire)
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